Old Mutual Vacancies Mafikeng – Senior Administrator

Job Description:

This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

Job Responsibilities:

• Uses standard administrative techniques to co ordinate own work.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediates.
• May act as mentor / resource to less experienced Administrators.
• Acts as a support person and / or point of escalation for complex and difficult cases / clients.
• Has extensive, relevant experience.
• Responds to immediate requirements within procedure.
• Follows standardised processes and provides administrative support in line with normal business functioning.
• Fully multi-skilled across products and processes.
• Product and process knowledge in different areas may differ but basic skills remain the same.

Job Requirements:

• Excellent communication (verbal & written) interactive skills
• Analytical skills and attention to detail
• Ability to work under pressure
• Strong delivery focus
• Recognition of Prior Learning 2 yrs+ experience as an administrator.
• Matric or equivalent
• Extensive product and process knowledge (multi skilled)
• PFA systems and system experience
• Knowledge of Omunet, X Plan, Secured Services, OMP Product Knowledge ,CMoS (Advantageous)
• Ability to work in a team and independently
• Computer literate with good working knowledge of MS Office: Excel, MS Teams and Word

Job Details:

Company: Old Mutual

Vacancy Type:  Full Time

Job Location: Mafikeng, North West, SA

Application Deadline: N/A

Apply Here