Wednesday , November 29 2023

Old Mutual Vacancies Mafikeng – Senior Administrator

Website Old Mutual

Job Description:

This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

Job Responsibilities:

  • Uses standard administrative techniques to co ordinate own work.
  • Delivers on daily production standards and adheres to service and quality standards.
  • Provides an indirect service to customers and intermediates.
  • May act as mentor / resource to less experienced Administrators.
  • Acts as a support person and / or point of escalation for complex and difficult cases / clients.
  • Has extensive, relevant experience.
  • Responds to immediate requirements within procedure.
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Fully multi-skilled across products and processes.
  • Product and process knowledge in different areas may differ but basic skills remain the same.

Job Requirements:

  • Excellent communication (verbal & written) interactive skills
  • Analytical skills and attention to detail
  • Ability to work under pressure
  • Strong delivery focus
  • Recognition of Prior Learning 2 yrs+ experience as an administrator.
  • Matric or equivalent
  • Extensive product and process knowledge (multi skilled)
  • PFA systems and system experience
  • Knowledge of Omunet, X Plan, Secured Services, OMP Product Knowledge ,CMoS (Advantageous)
  • Ability to work in a team and independently
  • Computer literate with good working knowledge of MS Office: Excel, MS Teams and Word

Job Details:

Company: Old Mutual

Vacancy Type:  Full Time

Job Location: Mafikeng, North West, SA

Application Deadline: N/A

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