Netcare Jobs – Credit Controller

Job Description:

The Credit controller (WCA/Private/Foreign) is responsible to ensure that all COID, private and foreign cases meet the admission criteria and is responsible for; employers incident report (WCL4), first medical report (WCL2), the collation, scanning and attachment of all the necessary supporting documentation, through successful engagement with all relevant stakeholders in a timely and professional manner to ensure the successful collection of proceeds due

Job Responsibilities:

• Registration to final billing and address all related queries
• Actively participate as a member of a team to achieve goals
• Co-operate with the shared services team to ensure completion of the COID work flow process from
• Ensure follow up on any co-payments during patients stay
• Analyse the registration report daily and action errors accordingly
• Ensure the correct insurer has been captured
• Assist and address all patient and hospital queries regarding walk-ins
• Ensure accurate completion of COID accident screen
• Obtain all necessary information from the doctor’s room and complete estimations for reception manager and / or Financial Manager to sign
• Obtain all necessary COID documents required for effective registration and submission of claims.
• Develop collaborative relationships to help accomplish work goals

Job Requirements:

• Knowledge of relevant applications e.g. Umekhuko, Guarantee of payment letters, estimations etc.
• Comprehensive knowledge of admissions and credit control procedures
• Working knowledge COID Gazette rules and regulations
• Understand patient confidentiality
• Intermediate computer literacy: (MS Office)
• Comprehensive knowledge of Sap, or relevant software systems used by the facility
• General understanding of COID/Private/Foreign documents required and billing rules
• Computer literate

Qualification & Experience:

• Minimum 3 years Credit control experience preferably in a hospital environment
• Proven ability to provide superior customer service experience
• Grade 12 (or related NQF level 4 qualification)will be preferred,

Job Details:

Company: Netcare

Vacancy Type:  Full Time

Job Location: Benoni, Gauteng, SA

Application Deadline: N/A

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