FNB Learnership 2023 – Solutions Specialist

Job Description:

Job Responsibilities:

• Facilitate and coordinate end to end implementation of prioritised and approved solutions for relevant product house or business unit
• Deliver internal and external customer service excellence through adherence to quality service standards
• Compile reports that track progress and guide business to make informed decisions
• Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unit
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Prevent wastage and identify process improvements to contain and reduce costs
• Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Analyse data to identify opportunities for efficiencies and growth in business
• Develop new insights into situations and apply innovative solutions to make organisational improvements
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate

Job Requirements:

• Moderate understanding of project management and system, data or business testing requirements principles
• Strong knowledge and use of design process tools (e.g. Visio, Firstmap)
• Experience in documenting and implementing projects/ initiatives in line with business vision and strategy
• Experience – 3 to 5 years’ experience in similar environment, of which 1 to 2 years ideally at a junior specialist level
• Strong understanding of business process definition and re-engineering requirements
• Minimum Qualification – Relevant Degree in Business/ Engineering/ IT or similar
• Experience in the analysis and compilation of business information and intelligence

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

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