UP Vacancies 2023 – Business Intelligence

Website University of Pretoria

Job Description:

Supervise and ensure the effective and efficient operational management, coordination, planning, provisioning, maintenance (installation, configuration, upgrade and patching), user support, problem solving, availability, performance/monitoring, backups, disaster recovery and support (also after-hours) of all the applications, databases and supporting software that are supported by the ITS Enterprise Development and Support division;

Job Responsibilities:

  • Ensure that all operational problems, as reported via the designated support channels, are solved in a timely and efficient manner;
  • Participate in the establishment and maintenance of the required support infrastructure to ensure the effective management and timely resolution of operational problems;
  • Manage the ITS Enterprise Development and Support division and subordinates;
  • Enforce change control procedures with regard to the deployment of changes to all system software;
  • Establish strategic goals for the ITS Enterprise Development and Support division (in line with the UP and ITS strategies) and ensure that those goals are met by compiling related action plans to be executed by the division;
  • Establish processes and procedures for the timeous and effective patching and upgrading of software, with the minimum interruption to business processes. Liaise with vendors, users and stakeholders in order to build and enhance the Enterprise Development and Support strategy, and to plan and implement software upgrades and migrations;
  • Establish and maintain a compliant environment through the conformance to legislation and UP rules, the development of appropriate policies and procedures, and the application of best practice;
  • Stay abreast of technological advancements of the software supported by the division;
  • Implement and enforce standards and control of the deployment, migration and integrity of databases and applications;
  • Participate in investigations into new software in order to improve the efficiency of the division/ITS department and the service delivered to the UP community;

Job Requirements:

  • Effectively write reports, motivations, business cases etc.;
  • Attend to a variety of tasks simultaneously;
  • Manage and control change;
  • Manage time and resources effectively;
  • Work under pressure and adhere to strict deadlines;
  • Give the necessary attention to detail, whilst simultaneously seeing the bigger picture and providing direction to reach strategic goals;
  • Work in multi-disciplinary team environment;
  • Follow instructions, guidelines, policies and procedures;
  • Effectively organize the division and its activities;
  • Maintain a high level of professionalism;

Qualification & Experience:

  • Three years’ in implementing or managing either Enterprise Content Management Suites and/or Business Intelligence Suites;
  • Two years’ in Systems Integration;
  • Three years’ in Application Development;
  • An Honours degree in Information Systems /Technology or relevant field, with:
  • A total of six years’ experience, which includes a minimum of:

Job Details:

Company: https://www.up.ac.za/

Vacancy Type:  Full Time

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

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