Tsebo Receptionist Jobs – Helpdesk Operator

Job Description:

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell

Job Responsibilities:

• Responsible for checking invoices: ensure all supporting documents are available before it is processed. Ensure exceptions and queries are addressed in a timely and expedient manner and escalated to appropriate management where applicable.
• Assist with call centre, record calls and issue purchase orders for work as approved by manager
• Liaise directly with walk-in queries related to supplier or employee queries
• Issue groceries and stationary to TFS staff as and when required
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards:
• Conduct daily inspections of various areas to ensure standards are adhered to by TFS staff
• Ensure effective filling system onsite for both TFS & MBSA is implemented and maintained for all site related documentation, these will include work orders, job cards invoices and certification
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.

Job Requirements:

• Ability to work under pressure
• Team and project focused
• Relationship management skills
• Problem solving and Analytical Skills
• Must be customer focused.
• Excellent Communication Skills and Relationship Management Skills
• Customer Service Centric
• Strategic planning skills
• Ability to follow up.

Qualification & Experience:

• Matric
• Ability to meet schedules and time deadlines
• Grade 12
• Courteous and tactful with customers/ suppliers
• Interpersonal skills
• Computer literacy (Advanced, Excel MS Word, MS Outlook)
• Good communication skills (verbal and written)
• Planning and organisational skills

Job Details:

Company: Tsebo Solutions Group

Vacancy Type:  Full Time

Job Location: Durban, KwaZulu-Natal, SA

Application Deadline: N/A

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