Senior Financial Controller Jobs in Pinelands

Website Tsebo Solutions Group

About the job


Your time is now to be your exceptional best at Old Mutual!

Job Summary

To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality standards.

Duties And Responsibilities

  • Deals with client enquiries via telephone (inbound and outbound), email, web chat
  • First contact resolution of applicable queries/ transactions
  • Deals with first level escalations and complaints
  • Effectively manage customer expectations
  • Processing new and existing business on behalf of customers and advisors

Skills

Call Center, Call Center Outbound, Electronic Mail, Inbound Calls, Online Chat Support

Education

Matriculation Certificate (Matric) (Required)

Closing Date

16 March 2023

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.



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