Truworths Careers – Debt Collector

Website Truworths

Job Description:

At Truworths, you’ll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry.

Job Responsibilities:

  • Advises customer of total due amount (arrears + instalment due).
  • All info updated correctly and correct action codes used.
  • Confirms salary date and ensure correlations between salary date, PTP date and date last paid.
  • Offers the option to pay via credit card and explain benefits of paying via credit card.
  • Advises customer of the relevant consequences of non-payment or benefits of making payment.
  • Offer a debit order and explain benefits of a debit order payment.
  • Negotiate for total due/Multiple PTPs.

Job Requirements:

  • Strong negotiation skills.
  • Eager to learn new skills.
  • The ability to work in a competitive and stressful environment.
  • Patient and tolerant.
  • Focus and the ability to concentrate for long periods.
  • Honestly and trustworthy.
  • Persistent and assertive.
  • Punctuality and good attendance.
  • Competitive and a desire to succeed
  • Problem solving skills.

Qualification & Experience:

  • Multi lingual beneficial.
  • Previous relevant experience (collections experience) is advantageous.
  • Computer literate (Excel, Word).
  • Matric or equivalent qualification

Job Details:

Company: Truworths

Vacancy Type:  Full Time

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

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