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Website Standard Bank
Job Description:
To provide a proactive business banking sales and service management function that will retain and grow a portfolio of small enterprise customers by identifying and implementing value adding and specialised business banking financial product solutions from a range of standard and/or customised offerings.
Job Responsibilities:
- People Management: Responsible for inspiring, motivating, leading and managing the team. Responsible for the recruitment, development and retention of relevant skills in order to meet the business needs
Customer Experience: Ensures consistent execution of CVP by utilising customer needs analysis, product holding report and entrepreneur engagement template. Provides central information/ query service point for the portfolio. Performs a liaison role between customers and back – office service fulfilment and credit functions.
Economic Profit: Responsible for the achievement of financial budgets through optimal growth of balances, margin management and revenue streams. Achieves financial budgets in line with Regionals dynamics. Effectively manages pricing concessions and revenue collection.
Customer Led Acquisition: Explains, promotes, sells and/or customises a range of appropriate Standard Bank of South Africa (SBSA) product offerings/financial solutions that meet the financial needs of small enterprise customers. Acquires new risk groups and opens new business accounts on a face-to face basis.
Qualification & Experience:
- Must be FAIS compliant
- 3 years branch and or Business banking experience, with exposure to customer service and Business Banking.
- First Degree – Business Commerce: Minimum NQF7
- Must have relevant intermediary experience in respect of the FAIS product subcategories applicable to this role.
Job Details:
Company: Standard Bank
Vacancy Type: Full Time
Job Location: Polokwane, Limpopo, SA
Application Deadline: N/A
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