Sunday , February 25 2024

Online Data Capturing Jobs – Claims Initiating Administrator

Website Telesure Investment Holdings

Job Description:

Assess the merits of motor vehicle accident claims in order to identify a possible recovery for the customer and claims business.

Job Responsibilities:

  • Collect third party claims information by using tracing tools and techniques to establish if the third party is insured or uninsured in accordance standard operating procedure.
  • Identify recoverable third party claims on the workbench by assessing merits in accordance with the standard operating procedures.
  • Manage outstanding items on the workbench as per the standard operating procedure (frequency and standard)
  • Carry out standard customer service activities and handle simple customer enquiries.
  • Capture letters of demands and/or summons received from insurers and attorneys in the industry on relevant system in accordance with standard operating procedures in order to allocate matter to liabilities/litigation team.
  • Create, organize and maintain files containing the correspondence relating to policies and matters.
  • Collate data from the the Dreamtec App to ascertain if the third party details have been obtained by the tow truck driver.
  • Ask questions, collect data from a variety of sources, analyse information and investigate claim.
  • Provide feedback to customer should the claim be discarded and cannot be processed due to client being at fault.
  • Make relevant updates on the system as per standard operating procedure (frequency and standard)
  • Work Scheduling and operational compliance

Qualification & Experience:

  • 2 to 3 years experience in any data capturing / admin position (Essential);
  • 2 to 3 years experience in a debt collecting or claims environment and working with vehicle collisions (Essential);
  • 2 to 3 years experience in short term insurance claims environment and/or attorney dealing with motor vehicle collisions (Advantageous)
  • Grade 12/ SAQA Accredited Equivalent (Essential);

Job Details:

Company: Telesure Investment Holdings

Vacancy Type:  Full Time

Job Location: Centurion, Gauteng, SA

Application Deadline: N/A

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