
Website Old Mutual
Job Description:
This role utilises expert knowledge in the specific fields of administration / product / process to resolve technical problems, usually in support of administrative queries/issues. The incumbent is individually accountable for achieving results through own efforts.
Job Responsibilities:
- Resolves technical and complex problems, especially in support of administrative queries/issues.
- May act as a coach for administrative staff. Often consulted for system enhancements and testing.
- Applies specialist knowledge in a focused role working with relatively complex information.
- Often acts as a point of escalation for matters with higher level of complexity than those handled by Administrators.
- This role functions as a subject matter expert in a specific field of administration / product / process.
- Operational in nature.
Job Requirements:
- ESP and annuity product knowledge (Advantageous)
- Knowledgeable on all PF processes for conventional and flexi products
- Matric (Compulsory)
- Craft/Vantage system experience (Advantageous)
- Expert Knowledge RMM or PF product
- Extensive knowledge is required of the Premium Data processes, Premium Holiday and Lapse process rules,
- Key responsibilities would be required for the 2-1 Product type,
Job Details:
Company: Old Mutual
Vacancy Type: Full Time
Job Location: Cape Town, Western Cape, SA
Application Deadline: N/A
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