
Website Motus Holdings Limited
Job Description:
The purpose of this position is deliver efficient, friendly customer service; and to ensure that every renter receives a vehicle on time, that meets our quality and safety standards.
Job Responsibilities:
- Handling vehicle check-ins in accordance with company, quality control and claims procedures.
- Refueling vehicles, checking tyre pressure and oil/water/other fluids after every rental.
- Delivering vehicles to customers in accordance with our procedures.
- Maintaining the integrity of the company by behaving ethically and safeguarding the assets and interests of both the business and our customers.
- Vehicle quality control, including identification and reporting of expired license vehicles and any other issue that does not conform to our quality standards.
Other duties on request. - Cleaning of vehicle interior and exterior to our high standards.
- Maintaining cleanliness of yard and other surrounding areas.
Job Requirements:
- Good interpersonal skills to support excellent face-to-face customer relations.
- Highly resilient in the face of adversity, long hours, customer conflict etc.
- Professional is all aspects of conduct, grooming (neat and presentable).
- Committed
- Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
- Flexible – over peak periods, things can change minute by minute. You pick up your bag to leave at the end of a shift, there’s a crisis and you need to delay leaving so you can jump in and help.
- Energetic, self-motivated
- Communication skills (comfortably conversant in English/ read & write)
- A team player.
Qualification & Experience:
- Grade 12 Minimum Requirements:
- 2 years relevant driving experience
- Able to read a map.
- Must be fully bilingual and able to communicate with customers effectively in English.
- Valid, unendorsed Code 8 driver’s license (at least 2 years old)
- Computer literate (basic level will suffice)
Job Details:
Company: Motus Holdings Limited
Vacancy Type: Full Time
Job Location: Claremont, Western Cape, SA
Application Deadline: N/A
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