Motus Global Careers – Foreman

Website Motus Holdings Limited

Job Description:

The primary purpose of the position is to be known for performing all customer service work (inspection) and defined assembly/maintenance repairs to highest standards of quality and efficiency; in doing so promotes the brand image with reliable and cost efficient work. Also make a substantial contribution towards preserving the value of the customers’ vehicle.

Job Responsibilities:

  • Ensure efficient and correct “loading” of workshop hours
  • Implement future corrective actions plans to various technical problems
  • Assist TIPS Champion with unresolved technical problem (if unresolved)
  • Review all allocating hours clocked on all job cards to hours sold (i.e. profitability)
  • Develop and commit to relevant labour sales and profit targets in relation to the Workshop
  • Monitor and communicate staff target achievements and implement corrective action plans
  • Assist and guide technical staff throughout technical problem identifying stages
  • Manage and record staff leave, training and other “non-billable” time correctly in order to minimise the impact on productivity and revenues – in conjunction with the Workshop Manager
  • Load workshop according to productive and available staff
  • Ensure that CSI is always consistently above Group minimum standard
  • Develop and implement a staff resource plan in response to the needs of the workshop
  • Ensure customer is informed off all work done on vehicle via Service Advisor
  • Motivate team members using appropriate and approved methods to produce their best results
  • Discuss and S-CSI results and potential action Plans
  • Control workshop productivity (i.e. hours worked / hours sold) and efficiency (i.e. flat rate time with actual time
  • Assist technicians with unresolved technical problem (if unresolved)
  • Always manage and monitor labour sales and workshop profitability
  • Conduct effective Workshop Planning

Job Requirements:

  • Ability to install and administer computer hardware, software and networks
  • Time management skills
  • Excellent analytical problem-solving skills
  • Customer orientated
  • Decision-making skills
  • Stress management skills
  • Effective verbal, written, presentation, and listening communication skills
  • Computer skills including the ability to operate computerised accounting spreadsheet, word processing, graphics and website development programmes at a highly proficient level

Qualification & Experience:

  • Valid drivers license
  • At least 2-3 years Technical Experience
  • Red Seal qualified
  • Mercedes-Benz PC workshop background will be a great advantage
  • Matric / Grade 12

Job Details:

Company: Motus Holdings Limited

Vacancy Type:  Full Time

Job Location: Polokwane, Limpopo, SA

Application Deadline: N/A

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