Monday , February 26 2024

Marriott Job Application – Spa Manager

Website Marriott International

Job Description:

We are looking for a dynamic, innovative and inspiring individual to join our amazing team.

Job Responsibilities:

  • Required to effectively manage and control the finances, facilities and all service aspects relating to employees and guests in order to achieve business objectives.
  • To have an in depth knowledge of forecasting, budgeting and cost containment
  • Focus on short and long-term strategic planning and areas of revenue generation
  • Strive to create and maintain a culture of care and service excellence amongst Spa employees
  • Ensure that the Spa employees follow hotels policies and procedures including health, hygiene, emergency and Fire prevention.
  • Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.
  • Ensure that the spa department follows COVID safety protocols and maintain confidentiality for all guests and employees at all times.
  • Ensure consistent Spa experience development to ensure that innovation and uniqueness is maintained.
  • Responsible for Managing the day to day Spa operations

Job Requirements:

  • At least 3 years’ relevant experience in a similar position within a 5-star hotel / wellness environment
  • A Hospitality Management & or Relevant Spa Management qualification will be a preferred
  • Effective planning, assigning and delegations of tasks to meet deadlines.
  • Ability to lead and motivate a team, as well as conduct constructive IR management and disciplinary processes.
  • Working knowledge of relevant Spa booking and Hotel systems (OPERA, Book4Time, Micros)
  • Proficiency in MS Office applications e.g. Word, Excel, Outlook
  • Excellent communication, personal skills, problem solving, decision making and conflict management skills
  • Ability to use Initiative and be proactive and self-driven
  • Flexible working hours as well as weekends and public holidays as per operational requirements
  • Efficient administration skills – payroll input, staff rostering, inventory control, ordering, training

Job Details:

Company: Marriott International

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

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