Marriott Hotel Vacancies – Receptionist

Job Responsibilities:

• Maintain clear and accurate records of guest room bookings
• Provide accurate information about local attractions and services
• Verify guest’s payment method
• Welcome and greet guests
• Receive and transmit messages for guests
• Ar/direct bills
• Close guest accounts and check guests out
• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
• Register and check guests in
• Make and confirm reservations for guests
• Issue room keys and direct guests to their rooms
• Answer and direct incoming calls
• Compute all guest Billings, accurately post charges to guest rooms and House accounts
• Listen and respond to guest queries and requests both in-person and by phone

Job Requirements:

• Conflict resolution skills
• Decision making and judgment skills
• Effective verbal and written communication skills
• Ability to multitask and prioritize
• Flexible regarding work schedules
• Customer service orientation
• Ability to handle stress and stay calm under pressure
• Team work
• Attention to detail and accuracy
• Professional appearance and attitude

Job Details:

Company: Marriott International

Vacancy Type:  Full Time

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

Apply Here