Marriott Hotel Vacancies – Receptionist

Website Marriott International

Job Responsibilities:

  • Maintain clear and accurate records of guest room bookings
  • Provide accurate information about local attractions and services
  • Verify guest’s payment method
  • Welcome and greet guests
  • Receive and transmit messages for guests
  • Ar/direct bills
  • Close guest accounts and check guests out
  • Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
  • Register and check guests in
  • Make and confirm reservations for guests
  • Issue room keys and direct guests to their rooms
  • Answer and direct incoming calls
  • Compute all guest Billings, accurately post charges to guest rooms and House accounts
  • Listen and respond to guest queries and requests both in-person and by phone

Job Requirements:

  • Conflict resolution skills
  • Decision making and judgment skills
  • Effective verbal and written communication skills
  • Ability to multitask and prioritize
  • Flexible regarding work schedules
  • Customer service orientation
  • Ability to handle stress and stay calm under pressure
  • Team work
  • Attention to detail and accuracy
  • Professional appearance and attitude

Job Details:

Company: Marriott International

Vacancy Type:  Full Time

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

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