
Website Marriott International
Job Responsibilities:
- Answer phones and place reservations
- Process invoices, post checks to vendors and distribute employee checks
- Schedule guest wake-up calls and reservations for the following day
- Respond to guest inquiries, concerns and complaints as needed
- Verify that all EOD work has been performed by other departments
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Respond to guest complaints, requests and emergencies
Job Requirements:
- Conflict resolution skills
- Customer service orientation
- Ability to handle stress and stay calm under pressure
- Effective verbal and written communication skills
- Decision making and judgment skills
- Flexible regarding work schedules
- Ability to multitask and prioritize
- Team work
- Attention to detail and accuracy
- Professional appearance and attitude
Job Details:
Company: Marriott International
Vacancy Type: Full Time
Job Location: Pretoria, Gauteng, SA
Application Deadline: N/A
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