Marriott Careers South Africa – Night Audit

Website Marriott International

Job Responsibilities:

  • Answer phones and place reservations
  • Process invoices, post checks to vendors and distribute employee checks
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Verify that all EOD work has been performed by other departments
  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Respond to guest complaints, requests and emergencies

Job Requirements:

  • Conflict resolution skills
  • Customer service orientation
  • Ability to handle stress and stay calm under pressure
  • Effective verbal and written communication skills
  • Decision making and judgment skills
  • Flexible regarding work schedules
  • Ability to multitask and prioritize
  • Team work
  • Attention to detail and accuracy
  • Professional appearance and attitude

Job Details:

Company: Marriott International

Vacancy Type:  Full Time

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

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