Leroy Merlin Jobs in Gauteng – Head of department

Website Leroy Merlin

Job Description:

To provide strategic management of sales, people and resources in the department, to ensure excellent customer service and sustainable growth of the department’s balance sheet and income statement.

Job Responsibilities:

  • Develop customer service improvement strategies
  • Introduce efficiency, improvement measures for an optimal return and stakeholder value
  • Design the most cost-effective delivery channels for your department
  • As a member of the management committee, co-create and decide on the strategy to implement
  • Develop appropriate risk management strategies
  • Manage daily sales and customer relations
  • Identify business growth opportunities (new markets, new products and new services)
  • Manage full operations of the department
  • Participate in cross-disciplinary projects with fellow colleagues
  • Develop the team to meet strategic business objectives

Job Requirements:

  • Previous retail experience at a senior management level
  • Excellent interpersonal relations
  • A team builder and a team player
  • Ability to work long hours and weekends
  • Relevant business degree
  • Self-confident, hardworking and lives by example
  • Proven track record in the Retail industry.
  • Ability to work as Duty Manager when required, e.g. open and close store
  • Excellent customer service

Job Details:

Company: Leroy Merlin

Vacancy Type:  Full Time

Job Location: Roodepoort, Gauteng, SA

Application Deadline: N/A

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