Lenmed Hospital Vacancies – Client Relations Officer

Website Lenmed

Job Description:

The Group is committed to creating places of healing for their communities, focused on attracting the best expertise and dedicated to building a steadfast, devoted team.

Job Responsibilities:

  • Display self-management in all situations (Self-control, assertiveness, respect
  • Ensure access to CRO department and staff at all times when on duty
  • Deliver quality service with the available resources and assisting all patients, visitors and members of the public with transport assistance and directions
  • Ensure all activities are focused on betterment of the clients’ experience
  • Report all incidences and or near misses to the allocated person in charge of the Unit/Hospital before the end of his/her shift and ensure completion of all necessary documentation before end of shift
  • Do full patient rounds 3 times per day with immediate escalation of identified issues with management
  • Assist with the management of patient complaints including full reporting and escalating of details to management

Qualification & Experience:

  • 1 year Marketing/ Client relations experience
  • Hospital experience will be beneficial
  • Good people skills
  • Drivers License
  • Grade 12 or equivalent NQF Level 4 Qualification

Job Details:

Company: Lenmed

Vacancy Type:  Full Time

Job Location: Kimberley, Northern Cape, SA

Application Deadline: N/A

Apply Here

 Report Job