Jobs at ABSA – Relationship Executive

Job Description:

Provide specialist advice and support in the development of tactical strategy and plans. AND/OR provide specialist advise and support in terms of practice formulation and associated best practice improvements

Job Responsibilities:

Maintains highest levels of service and delivery to existing clients at all times Key contact for all banking and credit (vanilla credit) advice and client queries Key interface between clients and other parts of Absa Group Limited/WIMI and the wider Absa Group Limited Group | Involvement in credit related tasks: Client interaction including: gathering of information related to Transactional Banking, Credit, FX ensuring efficient Client interactions; Accountable for providing information related to the security status reports and performance of financial analysis; Ultimately responsible for ensuring that credit review processes is conducted on time; Liaise with the product houses to ensure credit tasks related to clients in terms of credit reviews, overdrafts and home loans are completed; | Governance and Control: Ensure conformity with global and market standards of client services, regulatory compliance, KYC, product delivery and operating model. Ensuring that all actions are in line with procedures according to the Front Office manual. | Query Resolution: Undertake query resolution related to client portfolio Act as the escalation point for serious issues related to client complaints | Operational Support: Provides accurate/timely preparation of file notes, client letters and other client documentation (e.g. marketing material) for all client meetings and follow up as required; Act as focal point for clients dealing with day-to-day administration across the range of services and products.

Qualification & Experience:

Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

Job Details:

Company: Absa Group Limited

Vacancy Type:  Full Time

Job Location: Pietermaritzburg, KwaZulu-Natal, SA

Application Deadline: N/A

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