Human Resources Vacancies – HR Operations Specialist

Website Philip Morris International

Job Description:

The scale of our transformation means we’re effectively building a vast new business at pace. In P&C (People & Culture – our HR function), we have a huge part to play, defining and shaping our new customer focused culture, organising functions to work more effectively together and attracting the best talent with new types of skills to join us.

Job Responsibilities:

  • Prepare high-quality standard reports and data analyses in the required formats, adhering to accuracy and timeliness requirements. To query and retrieve data stored in corporate information systems, use departmental tools and resources (such as online systems, Microsoft Excel, and SAP)Create, document, and maintain work procedures of high quality regularly and in collaboration with the parties involved. Create, modify, and implement local P&C policies.
  • Resolve routine and complex customer issues in collaboration with local and global partners per the P&C operating model. Give customers complete, accurate, and timely responses. Our customers are trained and advised on P&C Operations processes and systems
  • Carry out administrative duties in core P&C delivery areas such as Compensation and Benefits (medical aid, provident fund, etc.), Mobility, Payroll, Time & Attendance (sickness, maternity leave, etc.), and Personnel Administration (employee records, resignations, personnel detail changes, etc.)
  • In charge of the purchase requisition and payment processes, ensuring that goods or services procured through the HR function are paid on time. This includes operations like vendor management, purchase orders, invoice codification, goods receipting, and communication with vendors, tracking, accruals, and making sure vendors are paid on time
  • Proactively identify areas for business improvement in P&C Operations’ services. Then, initiate and lead these service efficiency improvements

Job Requirements:

  • The ability to work independently in a very fast-paced environment is crucial
  • Organized analytical, organized, and systematic in approach and communication style
  • Learning on the fly enjoys problem-solving and business improvement
  • Communication effectively communicates with stakeholders; excellent written and verbal communications skills are required
  • Drive for results driven, energetic, proactive and action-orientated
  • Collaborative proven ability to build rapport with others, develop trust and respect
  • Capacity to prioritize and manage time effectively to handle multiple projects

Qualification & Experience:

  • Demonstrable experience in system or business analysis in the human resources field is preferred
  • Advanced MS Excel skills are required
  • Excellent customer service and communication skills (both written and verbal)
  • A minimum of 5 years HR Generalist experience is required
  • Experience with SAP (or a similar system) is required
  • Previous experience with payroll administration is preferred

Job Details:

Company: Philip Morris International

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

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