Foschini Vacancies 2023 – DC Process Manager

Website The Foschini Group - TFG

Job Description:

Currently, we’re seeking to employ a Process Manager to join our dynamic operational team and manage the full Outbound process within our Midrand Distribution Centre. You will ensure that the DC operates at peak efficiency, by managing, organizing, directing, and coaching employees to meet operational goals and ensuring compliance to all standards at every turn. This ideal leader is a high performing problem solver and driver of positive employee culture.

Job Responsibilities:

  • People Management across the full employee journey
  • Manage the call centre department to ensure order booking and all related customer queries are resolved within SLA
  • Manage and plan the day-to-day operations of your department
  • Manage stock control processes and losses
  • Budget and cost control
  • Identify and report on key metrics
  • Manage Achieve and drive the KPI’s relating to accuracy, speed, cost, people and compliance within the Distribution Centre
  • Review and improve distribution processes and workflows to create efficiencies
  • Manage the development, performance, and maintenance of the organisation’s transport to produce an efficient transport service, maximising performance, value and profitability against pre-agreed targets.
  • Build internal and external business partner relationships

Job Requirements:

  • Strong people management skills to ensure that the Distribution Centre consistently delivers outstanding customer service with highly motivated staff
  • At least 5 years of solid Operations Management/Process Management experience
  • The ability to confidently influence and persuade at all levels to achieve results
  • A strong service-orientation, high energy levels and a strong sense of urgency
  • Sound accuracy and high attention to detail
  • A natural aptitude for the management of systems and business processes
  • Advanced analytical and problem-solving skills and judgement
  • Business acumen and experience in analysing, interpreting and applying productivity data
  • A post-matric qualification in Logistics- Transport Management/Supply Chain Management/Retail Business Management/Warehouse Operations Management is essential
  • Exceptional communication skills (written and verbal)

Job Details:

Company: The Foschini Group – TFG

Vacancy Type:  Full Time

Job Location: Midrand, Gauteng, SA

Application Deadline: N/A

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