FNB jobs in Polokwane – Client Service Representative

Job Description:

Job Responsibilities:

• Provide accurate and reliable sales and service statistics.
• Comply with governance in terms of legislative and audit requirements
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Achieve net profit growth for business
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Manage the growth of active customer Account Base to increase client base
• Compliance with procedures and processes contained in the Golden Rules.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Manage own development to increase own competencies
• Manage the migration of accounts from transactional to Self Service
• Maximise cross sell opportunities and strengthen client relationships

Qualification & Experience:

• 1-2 Years related experience
• Grade 12 or relevant tertiary qualification.

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Polokwane, Limpopo, SA

Application Deadline: N/A

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