FNB Jobs – Client Portfolio Executive

Website FirstRand

Job Description:

Responsible for the oversight of all activities performed by team representatives serving a client segment of 150 million plus.

Job Responsibilities:

  • Achieve net profit growth for the business.
  • Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
  • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
  • Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
  • Know and understand customer needs in order to deliver a quality service and recommend appropriate solutions.
  • Manage costs or expenses within approved budget to achieve cost efficiencies.
  • Drive an increase in average balance of specific portfolio of liabilities.
  • Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
  • Manage and grow existing clients and grow portfolio through pro-active portfolio management.
  • Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
  • Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.
  • Maximise Business Portfolio, cross sell opportunities and strengthen client relationships.
  • Manage the growth of active customer account base to increase client base

Qualification & Experience:

  • Experience : 3 – 4 Years judgmental credit experience.
  • Minimum Qualification : Relevant Degree.
  • Person must not be an unrehabilitated insolvent.

Job Details:

Company: FirstRand

Vacancy Type:  Full Time

Job Location: Lephalale, Limpopo, SA

Application Deadline: N/A

Apply Here

 Report Job