FNB Careers Recruitment – ATM Custodian

Website FNB South Africa

Job Description:

Load, maintain and replenish ATM/ADT devices within SSD region; Be responsible for a number of ATM/ADT and undertake the routine; Take full custodianship of ATM/ADT devices.

Job Responsibilities:

  • Ensure cost controls within budgets requirements e.g. cell phones bills and tool of trade vehicle and effective control and management of overtime targets.
  • Achieve the delivery of exceptional customer by providing first line support and after hours support on a 7-day standby week according required Service Level Agreements
  • Reduce Rand value of ATM/ADT differences as being the total of absolute net shortages plus absolute net surplus as reflected on the General Ledger of the business unit under control.
  • Achieve Balanced Scorecard Profit results for the Self Device Devices as per the Business Scorecard Objectives.
  • Self Service Devices availability measured by means of the ATM/ADT reports and benchmark % uptime agreed. (excluding uncontrollable downtime due to mechanical defects).
  • Provide feedback on the performance of vendor service SSD devices and sites e.g. SBV, BTYES, BMS, DIEBOLD and CLEANERS.

Job Requirements:

  • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Qualification & Experience:

  • Experience : The ability to self-manage and self-motivate is essential.
  • Ability to work with cash accurately.
  • Minimum of 1-year experience with all aspects of ATM routine maintenance is essential.
  • Driver’s license (no endorsements).
  • Basic technical skills.
  • Minimum Qualification : Grade 12.
  • Preferred Qualification : National Certificate NQF 5 120 credits.

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Polokwane, Limpopo, South Africa

Application Deadline: N/A

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