FNB Call Centre Jobs – Relationship Analyst

Job Description:

Job Responsibilities:

• Comply with governance in terms of legislative and audit requirements
• Manage the growth of active customer Account Base to increase client base
• Convert identified leads into successful sales. Achieve individual targets as set according to appropriate business area or sales plan
• Ensure effective Data Management by ensuring expired limits are attended to against set target. Prepare credit proposals for review by the Credit Product House.
• Year on year revenue growth versus budget for team portfolio
• Achieving the delivery of exceptional customer experience against the Balanced Scorecard standards
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Manage the % of facility documents outstanding in excess of 60 days after renewal as measured by Collateral team per BS Team / region based on facilities approved and documents submitted

Qualification & Experience:

• Banking Certification
• 2-3 year’s related
• An appropriate business degree

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Polokwane, Limpopo, SA

Application Deadline: N/A

Apply Here