FNB Bank Careers – Collector

Job Description:

Collections on arrear portfolio within mandate, ensuring arrears are recovered and customer satisfied

Job Responsibilities:

• Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Carry out collections processes within mandate, meeting SLA targets and quality standards
• Comply with governance in terms of legislative and audit requirements
• Manage personal development to increase own skills and competencies

Job Requirements:

• Collect arrears and negotiate acceptable payment arrangements and settlements
• In line with mandate. Deliver exceptional service that exceeds customers expectations through proactive
• Innovative and appropriate solutions. Carry out collections processes within mandate
• Meeting SLA targets and quality standards. Comply with governance in terms of legislative and audit requirements.
• Manage personal development to increase own skills and competencies
• APPLICATION REQUIREMENTS Matric NQF5 banking diploma (advantage) English and one other language preferred 1 year collections experience (could be gained through learnership)

Qualification & Experience:

• Matric
• NQF5 banking diploma (advantage)
• English and one other language preferred
• 1 year collections experience (could be gained through learnership)

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Fairlands, Gauteng, South Africa

Application Deadline: N/A

Apply Here