Eskom Recruitment – Service Representative Customer Services

Website Eskom

Job Description:

To provide personailsed services and support in all generic and interface customer services related to Eskom residential customers in a different geographic area, with the objective of providing efficient customer service.

Job Responsibilities:

  • Build a relationship between the customer base and Eskom
  • Facilitate and enable conventional measurement and meter related tasks
  • Support credit revenue and credit management processes
  • Execute generic service activities
  • Maintain the daily customer service activity operations
  • Execute vending and prepaid activities
  • Maintain customer data
  • Facilitate and enable the quotations &connection activities

Job Requirements:

  • Communication and relationship building skills
  • Clear definition of attributes that might hinder performance
  • Knowledge (Indicate the required proficiency level for the role)
  • Leadership (Team Player, motivating teams, coaching)
  • Behavioural (Integrity, honesty, trustworthiness, professionalism)

Qualification & Experience:

  • 3 years low voltage official
  • Grade 12/ N3

Job Details:

Company: Eskom

Vacancy Type:  Full Time

Job Location: Wartburg, Kwa-Zulu Natal ,SA

Application Deadline: N/A

Apply Here

 Report Job