Eskom Recruitment – Service Representative Customer Services

Job Description:

To provide personailsed services and support in all generic and interface customer services related to Eskom residential customers in a different geographic area, with the objective of providing efficient customer service.

Job Responsibilities:

• Build a relationship between the customer base and Eskom
• Facilitate and enable conventional measurement and meter related tasks
• Support credit revenue and credit management processes
• Execute generic service activities
• Maintain the daily customer service activity operations
• Execute vending and prepaid activities
• Maintain customer data
• Facilitate and enable the quotations &connection activities

Job Requirements:

• Communication and relationship building skills
• Clear definition of attributes that might hinder performance
• Knowledge (Indicate the required proficiency level for the role)
• Leadership (Team Player, motivating teams, coaching)
• Behavioural (Integrity, honesty, trustworthiness, professionalism)

Qualification & Experience:

• 3 years low voltage official
• Grade 12/ N3

Job Details:

Company: Eskom

Vacancy Type:  Full Time

Job Location: Wartburg, Kwa-Zulu Natal ,SA

Application Deadline: N/A