VacanciesHut.online
Website Clicks Group
Job Description:
To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand
Job Responsibilities:
- To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
- To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
- To implement the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda
- To deliver and manage financial targets for the area
- To be the customer’s first choice health and beauty retailer by living and driving the company values
- To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk
- To generate, analyse and act on relevant reports and provide feedback within specified timeframes
- To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
- To deliver and manage internal processes, procedures and compliance for the area
- To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
Job Requirements:
- Coping with Pressures and Setbacks
- Delivering Results and Meeting Customer Expectations
- Interpersonal Skills
- Communication Skills
- Commercial and Entrepreneurial Awareness
- Change Management
- Entrepreneurial and Commercial Thinking
- Business Acumen
- Analytical Skills
Qualification & Experience:
- Essential: Grade 12
- Desirable: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
- Extensive people management experience
- Financial management experience (budgets, profit and loss statements, financial rations, etc.)
- Minimum 5 years’ experience in an area management role within a retail store operations environment with exposure to managing a diverse team
Job Details:
Company: Clicks Group
Vacancy Type: Full Time
Job Location: Durban, Kwazulu Natal, SA
Application Deadline: N/A
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