Clicks Jobs Cape Town – Assistant Store Manager

Job Description:

Job Responsibilities:

• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group’s labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.

Job Requirements:

• Planning and Organising
• Working with people
• Strong customer orientation
• Planning and organising skills
• Numeracy skills
• Problem-solving skills
• Following instructions and procedures
• Essential Competencies
• Good communication skills
• Delivering Results and Meeting Customer Expectations
• Results and target driven

Qualification & Experience:

• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Essential: Grade 12 (Maths 50% and English 50%)
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Details:

Company: Clicks Group

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

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