Click Job Application – Area Manager

Website Clicks Group

Job Description:

To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand.

Job Responsibilities:

  • To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
  • To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
  • To generate, analyse and act on relevant reports and provide feedback within specified timeframes
  • To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
  • To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk
  • To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
  • To deliver and manage internal processes, procedures and compliance for the area
  • To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance
  • To deliver and manage financial targets for the area
  • To be the customer’s first choice health and beauty retailer by living and driving the company values
  • To implement the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda

Job Requirements:

  • Communication Skills
  • Interpersonal Skills
  • Delivering Results and Meeting Customer Expectations
  • Human Resource Management
  • Business Acumen
  • Change Management
  • Commercial and Entrepreneurial Awareness
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks
  • Planning and Organising

Qualification & Experience:

  • Extensive people management experience
  • Essential: Grade 12
  • Desirable: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
  • Financial management experience (budgets, profit and loss statements, financial rations, etc.)
  • Minimum 5 years’ experience in an area management role within a retail store operations environment with exposure to managing a diverse team

Job Details:

Company: Clicks Group

Vacancy Type:  Full Time

Job Location: George, Western Cape, SA

Application Deadline: N/A

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