Careers at UP – Enterprise Development and Support Manager

Job Description:

Supervise and ensure the effective and efficient operational management, coordination, planning, provisioning, maintenance (installation, configuration, upgrade and patching), user support, problem solving, availability, performance/monitoring, backups, disaster recovery and support (also after-hours) of all the applications, databases and supporting software that are supported by the ITS Enterprise Development and Support division;

Job Responsibilities:

• Supervise the participation of the ITS Enterprise Development and Support division in UP and ITS project activities and ensure that project goals are met;
• Implement and enforce standards and control of the deployment, migration and integrity of databases and applications;
• Enforce change control procedures with regard to the deployment of changes to all system software;
• Ensure that all operational problems, as reported via the designated support channels, are solved in a timely and efficient manner;
• Participate in the establishment and maintenance of the required support infrastructure to ensure the effective management and timely resolution of operational problems;
• Provide statistics and other information to ITS Management with regard to the availability and management of the software within the responsibility of the ITS Enterprise Development and Support division;
• Establish and maintain a compliant environment through the conformance to legislation and UP rules, the development of appropriate policies and procedures, and the application of best practice;

Job Requirements:

• Manage time and resources effectively;
• Follow instructions, guidelines, policies and procedures;
• Attend to a variety of tasks simultaneously;
• Effectively write reports, motivations, business cases etc.;
• Maintain a high level of professionalism;
• Work under pressure and adhere to strict deadlines;
• Effectively organize the division and its activities;
• Manage and control change;
• Identify specific needs and solve problems effectively;

Qualification & Experience:

• Two years’ involvement in PeopleSoft development, or managing PeopleSoft developers.
• Five years’ in Database maintenance;
• An Honours degree in Information Systems /Technology or relevant field, with:
• Three to five years’ in Unix/Windows operating systems, networking protocols and system software;
• Two years’ in Systems Integration;
• A total of six years’ experience, which includes a minimum of:
• Three years’ in Application Development;

Job Details:

Company: University of Pretoria

Vacancy Type:  Full Time

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A