Careers at UP – Enterprise Development and Support Manager

Website University of Pretoria

Job Description:

Supervise and ensure the effective and efficient operational management, coordination, planning, provisioning, maintenance (installation, configuration, upgrade and patching), user support, problem solving, availability, performance/monitoring, backups, disaster recovery and support (also after-hours) of all the applications, databases and supporting software that are supported by the ITS Enterprise Development and Support division;

Job Responsibilities:

  • Supervise the participation of the ITS Enterprise Development and Support division in UP and ITS project activities and ensure that project goals are met;
  • Implement and enforce standards and control of the deployment, migration and integrity of databases and applications;
  • Enforce change control procedures with regard to the deployment of changes to all system software;
  • Ensure that all operational problems, as reported via the designated support channels, are solved in a timely and efficient manner;
  • Participate in the establishment and maintenance of the required support infrastructure to ensure the effective management and timely resolution of operational problems;
  • Provide statistics and other information to ITS Management with regard to the availability and management of the software within the responsibility of the ITS Enterprise Development and Support division;
  • Establish and maintain a compliant environment through the conformance to legislation and UP rules, the development of appropriate policies and procedures, and the application of best practice;

Job Requirements:

  • Manage time and resources effectively;
  • Follow instructions, guidelines, policies and procedures;
  • Attend to a variety of tasks simultaneously;
  • Effectively write reports, motivations, business cases etc.;
  • Maintain a high level of professionalism;
  • Work under pressure and adhere to strict deadlines;
  • Effectively organize the division and its activities;
  • Manage and control change;
  • Identify specific needs and solve problems effectively;

Qualification & Experience:

  • Two years’ involvement in PeopleSoft development, or managing PeopleSoft developers.
  • Five years’ in Database maintenance;
  • An Honours degree in Information Systems /Technology or relevant field, with:
  • Three to five years’ in Unix/Windows operating systems, networking protocols and system software;
  • Two years’ in Systems Integration;
  • A total of six years’ experience, which includes a minimum of:
  • Three years’ in Application Development;

Job Details:

Company: University of Pretoria

Vacancy Type:  Full Time

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

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