Officer: Foreign Exchange Payments Jobs in Johannesburg

Website Capitec

About the job

Job Req


Closing Date

16 March 2023

Career Stream

Credit Management



Job Purpose

We are looking for a Manager Credit Risk Early Collections (without direct reports)to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.

Key Deliverables

Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts. Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.

Job Responsibilities

  • Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
  • Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
  • Provide feedback daily/weekly/ monthly
  • Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
  • Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
  • Sharing knowledge with all stakeholders.
  • Meet clients’ expectations by resolving queries within turnaround times.
  • Manage own efficiency by drafting and implementing team’s strategies.
  • Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
  • Enhance processes by constantly seeking innovative improvements to the credit systems.
  • Adapt to changes in Legislation by enforcing the compliance to the changes.
  • Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
  • Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
  • Develop client exit or rehabilitation strategies by conducting annual review of client facilities.
  • Address issues raised in culture surveys by participating in the development and implementation of action plans.
  • Create a client service culture through various required interventions.
  • Support and encourage staff to participate and support corporate responsibility initiative.
  • Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
  • Generate innovative ideas and share knowledge.

Essential Qualifications

  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • BCom, BTech or Diploma in Credit

Minimum Experience Level

  • 5 years in Banking within Credit environment

Behavioural Competencies

  • Building Partnerships
  • Coaching
  • Communication
  • Customer Focus
  • Driving for Results
  • Selecting Talent

Technical / Professional Knowledge

  • Business administration and management
  • Change management
  • Client service management
  • Communication Strategies
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Organisational systems
  • Principles of project management
  • Strategic planning
  • Management information and reporting principles, tools and mechanisms

Type of Exposure

  • Creating a business report
  • Implementing a strategic plan
  • Investigating and reviewing processes to improve client satisfaction
  • Coaching and Mentoring
  • Providing constructive feedback to employees
  • Credit Assessments
  • Communicating job requirements and performance standards to others
  • Assuming a key leadership role
  • Recruiting and staffing
  • Managing business risks

Talent Acquisition Consultant

Poppy Mlotshwa

Please contact the Nedbank Recruiting Team at +27 860 555 566

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