Amazon Customer Service Jobs – BBBEE Program Mgr

Job Description:

This is a senior role and requires application of strategic thinking about legislation, problem solving and developing value-adding strategies that align B-BBEE objectives, the spirit of transformation and the business strategy. The successful candidate will plan, execute, and deliver work products in multiple formats including frameworks, self-service tools, in-person development activities, and specific consultations based on the organization’s needs. Just as importantly, this candidate will track and communicate results at senior leadership level

Job Responsibilities:

• Conducting internal mock-audits to identify and manage gaps-to-plans
• Coordinating and delivering the Annual B-BBEE Audit
• Addressing issues of non-compliance throughout the business and escalate issues of consistent non-compliance
• Conducting information sessions with the Committees to highlight major changes, concerns, strategies, action plans
• Anchoring Monthly and Quarterly reviews on B-BBEE.
• Delivering the B-BBEE strategy for the business that outlines key objectives, initiatives, timeframe and related costs to the senior leadership, and Risk & Social Ethics Committee.
• Driving B-BEEE compliance throughout the business. This includes educating B-BBEE stakeholders on relevant Codes of Good Practice, the Act and all relevant legislation, and developing required mechanisms to roll out the B-BBEE strategy for the business
• Managing internal reporting including the monthly B-BBEE scorecards and analyze the monthly B-BBEE data reports and make recommendations or initiate corrective action
• Providing support to partner teams like Diversity and Equity (DIE) and Hiring in alignment to the B-BBEE objectives for the business
• Providing guidance to Senior Leaders and operational B-BBEE champions to craft appropriate strategies and action plans for B-BBEE
• Setting and achieving targets for B-BBEE scorecards

Job Requirements:

• Experience in community development, be detail driven, able to deliver results, and have excellent problem-solving abilities.
• Experience of working with global stakeholders
• Ability to access and analyze quantitative and qualitative data, assess risks, anticipate bottlenecks, address partner and/or beneficiary concerns, make trade-offs, and balance the business needs.
• Experience in driving and delivering people-related change management programs, earning trust with customers, managing senior stakeholders, and translating policy into action.

Qualification & Experience:

• At least 10 years relevant work experience with demonstrable experience in B-BBEE Consulting and in building B-BBEE strategies and mechanism for delivery of B-BBEE Programs
• Ability to apply, report, verify B-BBEE Codes of Good Practice, B-BBEE Sector Codes
• Superior technical expertise in the interpretation and application of B-BBEE legislation, including all elements of the Codes of Good Practice
• Demonstrable ability to write comprehensive reports, policy review

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

Apply Here