Altron Jobs – Regional Manager

Website Altron

Job Responsibilities:

  • MML monthly report on regions specific.
  • Regular communication of Area Mangers job roles with team members;
  • Conduct bank reconciliations and analysis as required
  • Conflict management;
  • Ensure that Account Managers perform regular branch level visits at your groups;
  • Ensuring and monitoring team members performance of duties as per job role;
  • Monitoring of Account Manager call cycles;
  • Inform client of any trends identified with client staff where it is possibly negatively affected client overall performance;
  • Ensuring contact information is updated regularly where there are structural changes within the merchant’s organisation.
  • Constant drive of the Altron Values across teams ensuring strong collaboration;
  • Identify possible fraud risks and/or misconduct associated with clients’ business practices and report these to the relevant manager;
  • Communication with teams after the completion of the employee and customer engagement survey.
  • Development, coaching and training of team members;
  • Regular communication on industry changes or updates;
  • Company representation at seminars, road shows and exhibitions;

Job Requirements:

  • Ability to maintain supreme levels of ethical behaviour and confidentiality.
  • Knowledge of the micro finance industry and some working experience in this industry is preferred.
  • Organisational and prioritisation skills.
  • Ability to identify opportunities for improvement
  • Analytical skills.
  • Working experience on MS products (Excel, Word, Powerpoint and Outlook).
  • Sales experience skills.
  • Technology and system savvy.

Qualification & Experience:

  • Bilingual in English and Afrikaans.
  • B-Com Degree / Diploma (Preferred)
  • Fluency in English is mandatory.
  • Matric
  • 4 Year Experience in a Customer Service / Account Management / employee management and leadership role

Job Details:

Company: Altron

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

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