Altron Jobs – Regional Manager

Job Responsibilities:

• MML monthly report on regions specific.
• Regular communication of Area Mangers job roles with team members;
• Conduct bank reconciliations and analysis as required
• Conflict management;
• Ensure that Account Managers perform regular branch level visits at your groups;
• Ensuring and monitoring team members performance of duties as per job role;
• Monitoring of Account Manager call cycles;
• Inform client of any trends identified with client staff where it is possibly negatively affected client overall performance;
• Ensuring contact information is updated regularly where there are structural changes within the merchant’s organisation.
• Constant drive of the Altron Values across teams ensuring strong collaboration;
• Identify possible fraud risks and/or misconduct associated with clients’ business practices and report these to the relevant manager;
• Communication with teams after the completion of the employee and customer engagement survey.
• Development, coaching and training of team members;
• Regular communication on industry changes or updates;
• Company representation at seminars, road shows and exhibitions;

Job Requirements:

• Ability to maintain supreme levels of ethical behaviour and confidentiality.
• Knowledge of the micro finance industry and some working experience in this industry is preferred.
• Organisational and prioritisation skills.
• Ability to identify opportunities for improvement
• Analytical skills.
• Working experience on MS products (Excel, Word, Powerpoint and Outlook).
• Sales experience skills.
• Technology and system savvy.

Qualification & Experience:

• Bilingual in English and Afrikaans.
• B-Com Degree / Diploma (Preferred)
• Fluency in English is mandatory.
• Matric
• 4 Year Experience in a Customer Service / Account Management / employee management and leadership role

Job Details:

Company: Altron

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

Apply Here