
Website Absa Group Limited
Job Description:
The purpose of the role is to maintain a customer relationship portfolio of major customers in respect of their business requirements including maximising customer sales, service and profit performance in the businesses
Job Responsibilities:
- Define target market and deliver on long term growth and sales targets by means of bulk acquisitions, specific business development interventions such as presentations to clients
- Conduct information sessions with internal stakeholders in terms of market/product knowledge and also processes.
- Sustain and uphold already established relationships with existing clients by visiting, answering queries, or by analysing financial situation and business requirements of clients, so as to support and link the client with value added products or create awareness as to IB solution offerings
- To sit on the relevant Exco’s, OPCO’s, Manco’s and provide feedback to Islamic Banking through established relations across the group to ensure the continuous enhancement and improvement of customer retention initiatives to reduce account closure rates.
- Ensure effective target distribution throughout the regions and delivery of targets
- Represent Islamic Banking on the relevant provincial forums by driving key agenda points for the unit.
- Assist bankers to ensure target attainment
- Champion and manage acquisition plans in conjunction with Sales and Acquisitions teams
- Produce monthly business development report detailing initiatives, progress and performance of sales channels and other related projects/activities.
- Co-ordinate client functions on an adhoc basis in order to create general awareness of IB offerings. Act as a conduit and be the regional relationship manager between 3rd party clients in order to ensure delivery of superior customer experience and achievement of set goals.
- Host regular and relevant functions (as agreed with line management) to socialize with current and potential clients and stakeholders.
- Identify product and/ solution gaps in the market and recommend corrective action to address the gaps
Job Requirements:
- Delivering results and meeting customer expectations
- Adhering to principles and values
- Presenting and communicating information
- Planning and organizing
- Relating and networking
- Learning and researching
- Entrepreneurial and commercial thinking
- Analyzing
Qualification & Experience:
- Regulatory compliant
- 3 Years’ experience in Islamic Banking environment
- B Degree in Commerce or Business/Financial Management (NQF 7)
- 5 years experience in Sales
- Preferred/Advantageous Education and Experience required:
- Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.
- 3 years’ experience in strategy development and executing
- 5 years’ Experience in the Banking/Finance industry
Job Details:
Company: Absa Group Limited
Vacancy Type: Full Time
Job Location: Sandton, Gauteng, SA
Application Deadline: N/A
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