ABSA Careers Internship – Relationship Executive Enterprise

Website Absa Group Limited

Job Description:

The main focus of this role is to build & maintain professional business relationships across a portfolio of clients by driving challenging sales and income targets, proactively acquiring new clients, solutioning existing clients with cross sell, campaigns and product utilisation and proactively managing and improving customer satisfaction and risk and compliance.

Job Responsibilities:

  • Make effective use of the client planning and solutioning tools (Sales tools) for the top 30% of the portfolio to ensure in-depth understanding of client needs, in order to provide clients with the best possible solutions.
  • Ensure the long term sustainability of the portfolio by establishing relationships with new clients and solution-based up-selling to existing clients.
  • Create a pipeline of new business by working on leads generation initiatives with Retail, existing client base and within the Business growth section of RB.
  • Track and monitor the financial performance of the portfolio by utilising the scorecard and Customer Management Portal (CMP).
  • Driving income and sales targets by cross selling, upselling and acquiring new prospective clients
  • Create and maintain an annual client interaction management plan by planning on theClient management Program (CMP).
  • Ensure dedicated relationships are maintained and grown by being the single point of entry via appointment based customer interaction as well as On-Site visitation.
  • Develop and demonstrate a deep understanding of the regional market trends and business lifecycle challenges.

Job Requirements:

  • Pan African Citizen
  • Values Driven
  • Customer Obsessed
  • Digitally Empowered
  • Creative Problem Solving
  • Drives Results
  • Exceptional Team Player

Qualification & Experience:

  • Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.
  • NQF level 7 or equivalent B Degree in commerce/ marketing/finance
  • At least 5 years of sales and relationship banking experience in a Commercial Banking environment.

Job Details:

Company: Absa Group Limited

Vacancy Type:  Full Time

Job Location: Brackenfell, Western Cape, SA

Application Deadline: N/A

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